Hotel Linen Classification: How to Choose and Manage to Enhance Your Stay Experience

In the hotel industry, linen is one of the key factors that directly affect guests' accommodation experience. Linen is not only about hygiene and comfort, but also reflects the quality and service level of a hotel. Today, we will delve into the classification, selection criteria and management points of hotel linens to help hotel practitioners better enhance guests' accommodation experience.

一. Classification of Hotel Linens

Hotel linens are mainly divided into two categories: room linens and bathroom linens. Each category is further subdivided according to different functions and usage scenarios.

(1) Guest room linen

Guest room linen is the core part of hotel linen and mainly includes the following types:

Bed sheets, duvet covers, pillowcases

These linen fabrics come into direct contact with the guests' skin and are usually made of pure cotton or cotton-polyester blends with a cotton content of no less than 50%. The all-cotton material is soft and skin-friendly, with good breathability, making it suitable for use in high-end hotels.

Protective pad

It is used to protect mattresses from stains and damage. The filling material is usually high-density fiber, which has good breathability and flame retardancy.

Bed skirt

It is mainly used for decoration to enhance the overall aesthetic appeal of guest rooms. The materials are diverse, but they need to be in harmony with the overall style.

(2) Bathroom linen

Bathroom linen is mainly used to meet guests' cleaning and comfort needs, including

Bath towels, face towels, floor towels

These towel-type products should be made of 100% cotton, soft and have good water absorption. They should mainly be white, and the colored ones should not fade. For instance, the size of the bath towel should be no less than 1200mm×600mm and its weight no less than 400g.

Bathrobe

It usually adopts soft cotton or blended fabrics, with a simple design that emphasizes comfort and durability.

二. Selection Criteria for Hotel Linens

Choosing the right linen not only enhances customer satisfaction but also extends the service life of the linen and reduces replacement costs.

(1) Material

All-cotton: All-cotton grass is soft and skin-friendly, with good breathability, making it suitable for high-end hotels. According to the yarn count density, products of 60 seconds and above have a good hand feel and are durable.

Cotton-polyester blend: This material is durable and does not fade easily, making it suitable for mid-to-low-end hotels.

(2) Quality Requirements

Durability: The linen should be able to withstand frequent washing and use, maintaining a good appearance and touch.

Water absorption: Towel products should have good water absorption to ensure a comfortable experience for guests when using them.

Hygiene standards: The linen should be free of damage and stains, mainly in white or light colors, which is easy to clean and maintain.

(3) Design

The design of hotel linen is usually simple and elegant to meet the aesthetic needs of different customers, while also being easy to clean and maintain. The colors are mostly white or light tones to maintain a sense of cleanliness and hygiene. 

三. Key Points of Hotel Linen Management

(1) Replacement frequency

Normal replacement: Bed sheets, duvet covers and pillowcases are usually changed immediately after each guest checks out. Bath towels, hand towels and other items are changed regularly according to the guests' check-in time, usually every day or every two days.

Emergency replacement: If the linen is damaged, stained or has other problems, it must be replaced immediately.

Replacement based on the number of washes: Even if there are no obvious problems with the linen, it should be replaced after the number of washes reaches 120.

(2) Cleaning and Maintenance

Cleaning process: Linen needs to be sorted and washed, using mild detergent. After washing, it should be dried and sterilized, folded neatly and then packaged.

Quality inspection: Regularly check the wear and tear of the linen, and promptly identify and address any issues.

Avoid fatigue use: Linen should not be washed multiple times on the same day and should be given sufficient rest time.

The selection and management of hotel linens are key links in enhancing guests' accommodation experience. Through reasonable classification, strict selection criteria and scientific management, hotels can provide guests with a clean, comfortable and high-quality accommodation environment. At the same time, understanding the differences between hotel linens and home textile products can also help hotel practitioners better meet the needs of guests.